I Uploaded My Estatement to Amazon Pay

Oftentimes Asked Questions

• Why can I run into multiple charges for the same corporeality?
• Why tin I meet multiple charges for unlike amounts, when I only placed one society?
• I don't recognise this charge on my bill. What should I do?
• What is this £1.00 charge on my argument?
• Why did my credit menu authorisation fail?
• How can I recognise an Amazon Payments charge on my credit card argument?

Why can I see multiple charges for the same corporeality?

When you place an order with Amazon Payments, nosotros may contact your credit card's issuing bank to confirm that your credit card has a valid number and has not been reported as lost or stolen. This request is communicated as a full authorisation for the amount of the buy to your issuing bank.

Nonetheless, we do not actually proceed with the charge at that time. This is simply one of the security measures that we use to protect our customers.

Occasionally, a bank may hold the extra dominance on a customer'due south card. Some banks may hold these authorisations for up to seven-ten working days. You will demand to contact your bank if yous want to have this authorisation removed.

Why can I see multiple charges for dissimilar amounts, when I just placed ane order?

Even though you placed a single guild on the seller's website, your purchase may be divide into multiple shipments or even multiple orders. Because nosotros charge for items when they are dispatched, this tin consequence in multiple charges; still, the total corporeality charged volition add upwards to the corporeality displayed when you placed your order.

Some sellers enquire Amazon to fulfil (evangelize) their orders; in these cases, we stock these items ('Amazon-fulfilled orders') at several unlike fulfilment centres around the country. When these items are in stock at different fulfilment centres, we may ship your lodge in dissever shipments to ensure that you lot go your items as quickly as possible.

The order summary in Your Account will show you the amount charged for each shipment, also as the total charged per order.

I don't recognise this charge on my bill. What should I exercise?

We take charge enquiries seriously and are happy to work with your bank to resolve this issue. Nevertheless, earlier contacting us, please consider the post-obit common scenarios, in case this accuse has resulted from one of these situations:

• Do you take a son or daughter away at school who is authorised to use the card? Have you lot asked them about this charge?
• Practise you lot have a spouse, friend, relative, or co-worker who has access to your card number and may take placed an order?
• Have yous sent a gift to someone recently?
• Have y'all placed an social club in the past for a back-ordered item? Maybe it was but recently delivered.

Nosotros ask that you bank check with the other authorised users of the menu or view the Your Account page to review your consummate gild history.

If the charge is non explained past any of these situations, delight fax (or have your issuing banking concern fax) the post-obit information to united states of america on +i 304 781 4960:

• Consummate credit bill of fare number
• Date of charge
• Corporeality of charge
• Contact phone for your issuing bank (the cost-gratuitous number on your credit card is sufficient)
• Your name, electronic mail address and fax number or telephone number

Delight do not send your credit menu number via e-mail, as this is non a secure transmission method.

What is this £one.00 accuse on my statement?

When y'all place your first club with us, we may contact your credit card's issuing bank to ostend that your credit card is a valid number and has non been reported as lost or stolen. This request is communicated equally a £1.00 authorisation.

However, we do non actually go along with the charge. This is simply one of the security measures that nosotros use to protect our customers.

Why did my credit carte authorisation fail?

Sometimes a request for credit card authorisation fails one time or twice earlier the carte is finally authorised. We will ship you lot an due east-mail if nosotros experience difficulties in authorising your credit card.

Yous are ever welcome to submit new credit carte information to the states for a particular order, provided that the order has not yet entered the commitment process. To practise this, visit Your Account and select the link to 'Change payment method'.

How tin can I recognise an Amazon Payments accuse on my credit carte du jour statement?

Payments that y'all brand using Amazon Payments are identified on your credit bill of fare statement in various ways. In full general, y'all will run into the accuse paid to 'AMZN.COM/PMTS'.

If you pay by Visa

If yous pay by Visa, your bill will appear equally follows:

If you pay by Mastercard

If you pay by Mastercard, your bill will appear as follows:

If you pay past Discover

If you pay by Discover, your bill will appear as follows:

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Source: https://pay.amazon.ie/help/69871

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